Booking through October 2024. No bookings November 2024-February 2025
Booking through October 2024. No bookings November 2024-February 2025
Please contact us if you cannot find an answer to your question.
All you need for the machine to work is a power source and some soft serve mix! The machine plugs into a regular 110 outlet on a 20 AMP breaker, but it must be the only thing plugged into the outlet and circuit. Otherwise, it will trip the breaker.
No! This machine is heavy and awkward! It is on a sturdy metal cart with wheels to make it easier to move around. Trying to take it up and down stairs is dangerous and risky. You may use an elevator if your venue has one. The machine must not be taken off the cart for safety and precautionary reasons! Please respect this decision!
A vehicle equipped to pull a small trailer with a 2 inch hitch is required to transport the machine! It is heavy (about 180 pounds) and is 20'' wide x 27'' deep x 29'' tall. It is on a metal cart with wheels, which makes it easy to wheel it into/out of a trailer and into your venue! The ice cream machine cannot be removed from the cart!
You will need a power source, a place to put the machine, and running water. Please ensure your venue has a 110 outlet on a 20-amp circuit breaker. The machine will not run without the proper amount of power. This machine is HEAVY and is on a sturdy metal cart and cannot be removed from it. Running water is necessary for cleanup. It is your responsibility to check these things before you pick up the machine.
As the renter, you are responsible for picking up of the machine the day of your event and bringing it back the morning after. Right after your event is done it is your responsibility to clean the machine before returning it to us.
At the end of your event you will push the "wash" button on the machine. This will turn off the cooling mechanisms and allow the soft serve to thaw. Empty out the remaining product, then pour warm water into the hoppers on top. Empty through the spouts. Repeat until the water runs clear. You also need to wipe down the entire outside of the machine cleaning up any drips and spills. Do NOT take anything apart to clean.! We do that for you.
Yes! It can be used outside it just needs to be placed on a stable area, relatively close to a power source, and under a cover such as a tent or pavilion. Being in the direct sunlight could cause it to overheat and/or prevent the freezing of the soft serve.
You are responsible for any and all damages that occur while you have the machine. We will ask for a credit card to be on file at the time of pickup. This is an expensive machine. You break it, you buy it!
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